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Statistics
Statistics SPSO annual statistics are published at the conclusion of the business year. We aim to publish high level information within three weeks of the end of the business year, and further detail…We are hiring!
We are hiring! Fri, 09/02/2024 - 12:00 Please note this vacancy is now closed. Are you are interested in joining an organisation that enjoys challenge and strives for continuous…Case study: Aberdeen City Council – Early Adopters
… sure that the software package you choose can produce the reports you require. Try to reassure staff who are concerned … from complaints? ACC: We plan to produce our first set of reports after the first quarter end (June 30th) and analyse what they show. When these reports are available then we will direct our focus on the …We are hiring!
We are hiring! Wed, 10/02/2021 - 12:00 Edit: This vacancy has now closed. Are you interested in joining an organisation that enjoys challenge and strives for continuous…Case study: Modelling a Council CHP
… highlight to services the importance of reading the trend reports created by the complaints team for them and the … The centralised Feedback Team produce high level monthly reports for the senior management team and in-depth monthly reports on a service by service basis – both these reports …Scottish Welfare Fund news - August 2023
Scottish Welfare Fund news - August 2023 Wed, 16/08/2023 - 12:00 Last month we: responded to 71 enquiries made 53 decisions 22 community care grants 31 crisis grants upheld 45…New statistics reveal the extent of complaints made about Scottish public sector
New statistics reveal the extent of complaints made about Scottish public sector Thu, 01/06/2023 - 12:00 Statistics published today by the Scottish Public Services Ombudsman (SPSO)…Privacy notice
… decisions to Parliament (we do not name individuals in any reports) report on trends and statistics learn more about our … and the public (we do not name individuals in any reports) compile statistics and undertake research and … decisions to Parliament (we publish short summary reports on investigations - these do not name individuals, …Public service complaints statistics 2023-24 published
Public service complaints statistics 2023-24 published Tue, 07/05/2024 - 12:00 We have published our 2023-24 statistics for public services complaints. We received a total…Ombudsman's findings April 2023
… development and improvement. All our published decision reports can be read in full on our website . … Ombudsman's …