Office closure 

We will be closed on Monday 6 May 2024 for the public holiday. You can still submit complaints through our online form, but we won't respond until we reopen on Tuesday 7 May.

We are hiring!

Please note this vacancy is now closed.

Are you interested in joining an organisation that enjoys challenge and strives for continuous improvement?

We are recruiting for a Complaints Reviewer.  Our Complaints Reviewers play a key role in our work, analysing and resolving complaints across a wide range of sectors including councils, NHS, housing associations, most water and sewerage providers, the Scottish Government and its agencies and departments, colleges and universities, prisons, and most Scottish public bodies.

For more information and how to apply, visit our recruitment page.

Updated: April 24, 2024