Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201407363 South Lanarkshire Council repairs and maintenance Resolved, no recommendations July 2015
201407365 East Renfrewshire Council communication staff attitude dignity and confidentiality Some upheld, recommendations July 2015
201407446 Scottish Prison Service escorting services Upheld, recommendations July 2015
201407524 Borders NHS Board clinical treatment / diagnosis July 2015
201407590 A Practice in the Greater Glasgow and Clyde NHS Board area clinical treatment / diagnosis Upheld, recommendations July 2015
201407669 Scottish Prison Service policy/administration Not upheld, no recommendations July 2015
201500001 Greater Glasgow and Clyde NHS Board clinical treatment / diagnosis Not upheld, no recommendations July 2015
201300177 North Ayrshire Council handling of application (complaints by opponents) Not upheld, no recommendations June 2015
201300851 South Lanarkshire Council handling of application (complaints by opponents) Some upheld, recommendations June 2015
201300983 The City of Edinburgh Council policy/administration Some upheld, recommendations June 2015