Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201305739 | The Moray Council | secondary school | Not upheld, no recommendations | June 2015 |
| 201305833 | Aberdeenshire Council | rent and/or service charges | Some upheld, recommendations | June 2015 |
| 201306220 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | June 2015 |
| 201306286 | Highland NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Some upheld, recommendations | June 2015 |
| 201306304 | Lothian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | June 2015 |
| 201400044 | Business Stream | incorrect billing | Some upheld, recommendations | June 2015 |
| 201400115 | The Highland Council | other | Some upheld, no recommendations | June 2015 |
| 201400128 | The Highland Council | unauthorised developments: enforcement action/stop and discontinuation notices | Not upheld, no recommendations | June 2015 |
| 201400141 | Berwickshire Housing Association Ltd | policy/administration | Not upheld, no recommendations | June 2015 |
| 201400264 | Highland NHS Board | Hygiene / cleanliness / infection control | Not upheld, no recommendations | June 2015 |