Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201404159 | Glen Oaks Housing Association Ltd | repairs and maintenance | Not upheld, no recommendations | June 2015 |
| 201404280 | Forth Valley NHS Board | complaints handling | Upheld, recommendations | June 2015 |
| 201404285 | Scottish Prison Service | downgrading | Not upheld, no recommendations | June 2015 |
| 201404527 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | June 2015 |
| 201404595 | Aberdeen City Council | estate management, open space & environment work | Upheld, recommendations | June 2015 |
| 201405000 | The City of Edinburgh Council | repairs and maintenance | Upheld, no recommendations | June 2015 |
| 201405307 | University of Glasgow | policy/administration | Not upheld, no recommendations | June 2015 |
| 201405354 | Shetland Islands Council | school transport | Not upheld, no recommendations | June 2015 |
| 201405374 | Tayside NHS Board | clinical treatment / diagnosis | Upheld, recommendations | June 2015 |
| 201405381 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | June 2015 |