Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201600176 | Fife NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | May 2017 |
| 201600192 | Falkirk Council | repairs and maintenance | Not upheld, recommendations | May 2017 |
| 201600309 | Midlothian Council | policy/administration | Some upheld, recommendations | May 2017 |
| 201600417 | Greater Glasgow and Clyde NHS Board - Acute Services Division | communication / staff attitude / dignity / confidentiality | Some upheld, recommendations | May 2017 |
| 201600431 | Grampian NHS Board | admission / discharge / transfer procedures | Upheld, recommendations | May 2017 |
| 201600494 | Inverclyde Council | council tax | Some upheld, recommendations | May 2017 |
| 201600572 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | May 2017 |
| 201600593 | Scottish Prison Service | placements | Not upheld, no recommendations | May 2017 |
| 201600690 | The City of Edinburgh Council | statutory notices | Some upheld, recommendations | May 2017 |
| 201600776 | Scottish Prison Service | work (in prison) | Not upheld, no recommendations | May 2017 |