Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202203587 | Lothian NHS Board - Acute Division | Communication / staff attitude / dignity / confidentiality | Some upheld, recommendations | November 2023 |
| 202205437 | A Medical Practice in the Highland NHS Board area | Clinical treatment / diagnosis | Upheld, recommendations | November 2023 |
| 202207719 | Lothian NHS Board - Acute Division | Nurses / nursing care | Upheld, recommendations | November 2023 |
| 202208120 | An NHS Board | Nurses / nursing care | Upheld, recommendations | November 2023 |
| 202300410 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | November 2023 |
| 202005474 | West Dunbartonshire Council | Adoption / Fostering | Not upheld, no recommendations | October 2023 |
| 202100730 | Fife NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | October 2023 |
| 202101442 | A Medical Practice in the Grampian NHS Board area | Clinical treatment / diagnosis | Upheld, recommendations | October 2023 |
| 202102814 | Golden Jubilee National Hospital | Clinical treatment / diagnosis | Some upheld, recommendations | October 2023 |
| 202104751 | A Medical Practice in the Lanarkshire NHS Board area | Clinical treatment / diagnosis | Upheld, recommendations | October 2023 |