Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201200690 Business Stream charging method / calculation Not upheld, no recommendations March 2013
201200871 Borders NHS Board clinical treatment / diagnosis Not upheld, no recommendations March 2013
201200987 A Medical Practice in the Forth Valley NHS Board area clinical treatment / diagnosis Not upheld, no recommendations March 2013
201201028 A Medical Practice in the Lanarkshire NHS Board area appointments/admissions (delay, cancellation, waiting lists) Some upheld, recommendations March 2013
201201233 Lanarkshire NHS Board treatment waiting times Upheld, recommendations March 2013
201201261 Grampian NHS Board clinical treatment / diagnosis Not upheld, recommendations March 2013
201201317 The Moray Council handling of application (complaints by opponents) No decision reached March 2013
201201406 Greater Glasgow and Clyde NHS Board clinical treatment / diagnosis Upheld, recommendations March 2013
201201424 Ayrshire and Arran NHS Board clinical treatment / diagnosis Some upheld, action taken by body to remedy, recommendations March 2013
201201438 Business Stream charging method / calculation Not upheld, recommendations March 2013