Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201700481 | Greater Glasgow and Clyde NHS Board - Acute Services Division | nurses / nursing care | Upheld, recommendations | April 2018 |
| 201700482 | Greater Glasgow and Clyde NHS Board - Acute Services Division | appointments / admissions (delay / cancellation / waiting lists) | Some upheld, recommendations | April 2018 |
| 201700643 | Glasgow City Council | complaints handling (inc social work complaints procedures) | Not upheld, no recommendations | April 2018 |
| 201700758 | Fife Council | repairs and maintenance | Upheld, recommendations | April 2018 |
| 201700908 | Argyll Community Housing Association | repairs and maintenance | Not upheld, no recommendations | April 2018 |
| 201701062 | Dumfries and Galloway Council | handling of application (complaints by applicants) | Not upheld, no recommendations | April 2018 |
| 201701146 | Elderpark Housing Association Ltd | neighbour disputes and antisocial behaviour | Not upheld, no recommendations | April 2018 |
| 201701227 | Forth Valley NHS Board | clinical treatment / diagnosis | Not duly made or withdrawn, no recommendations | April 2018 |
| 201701258 | South Lanarkshire Council | rent and/or service charges | Not upheld, no recommendations | April 2018 |
| 201701261 | Fife NHS Board | clinical treatment / diagnosis | Some upheld, no recommendations | April 2018 |