Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201400811 | Aberdeen City Council | public hygiene/shops/dairies/food processing | Some upheld, recommendations | December 2014 |
| 201400817 | Aberdeen City Council | parking | Not upheld, no recommendations | December 2014 |
| 201401164 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | December 2014 |
| 201401246 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | lists (incl difficulty registering and removal from lists) | Upheld, recommendations | December 2014 |
| 201401247 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | complaints handling | Not upheld, no recommendations | December 2014 |
| 201401248 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | complaints handling | Not upheld, no recommendations | December 2014 |
| 201401403 | Lothian NHS Board | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | December 2014 |
| 201401420 | Angus Council | policy/administration | Upheld, no recommendations | December 2014 |
| 201401429 | Greater Glasgow and Clyde NHS Board | record-keeping | Not upheld, no recommendations | December 2014 |
| 201401460 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment/diagnosis | Not upheld, no recommendations | December 2014 |