Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201302099 | South Lanarkshire Council | policy/administration | Upheld, recommendations | June 2014 |
| 201302154 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, recommendations | June 2014 |
| 201302236 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | June 2014 |
| 201302337 | A Medical Practice in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | June 2014 |
| 201302400 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | June 2014 |
| 201302402 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | June 2014 |
| 201302417 | Trust Housing Association Ltd | communication, staff attitude, dignity, confidentiality | Not upheld, recommendations | June 2014 |
| 201302717 | Business Stream | incorrect billing | Some upheld, recommendations | June 2014 |
| 201302772 | Business Stream | incorrect billing | Not upheld, recommendations | June 2014 |
| 201302899 | Business Stream | charging method / calculation | Some upheld, recommendations | June 2014 |