Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201200253 | NHS 24 | clinical treatment / diagnosis | Not upheld, no recommendations | September 2012 |
| 201200313 | Fife NHS Board | hotel services - food | Some upheld, no recommendations | September 2012 |
| 201200365 | Tayside NHS Board | communication, staff attitude, dignity, confidentiality | Not upheld, no recommendations | September 2012 |
| 201200433 | East Lothian Council | policy/administration | Some upheld, no recommendations | September 2012 |
| 201200456 | East Dunbartonshire Council | handling of application (complaints by opponents) | Not upheld, no recommendations | September 2012 |
| 201200484 | The City of Edinburgh Council | advertisement of proposals: notification and hearing of objections | Some upheld, action taken by body to remedy, no recommendations | September 2012 |
| 201200494 | Scottish Prison Service | home detention curfew | Not upheld, no recommendations | September 2012 |
| 201200674 | University of Stirling | academic appeal/exam results/degree classification | Not upheld, no recommendations | September 2012 |
| 201200955 | Scottish Prison Service | policy/administration | Not upheld, no recommendations | September 2012 |
| 201000645 | Grampian NHS Board | admission, discharge and transfer procedures | Some upheld, recommendations | August 2012 |