Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201001305 Ayrshire and Arran NHS Board Clinical treatment / Diagnosis Some upheld, recommendations January 2012
201001775 Stirling Council Continuing care No decision reached January 2012
201002232 Ayrshire and Arran NHS Board Clinical treatment / Diagnosis Not upheld, no recommendations January 2012
201003016 Dumfries and Galloway Council Complaints handling (incl Social Work complaints procedures) Some upheld, action taken by body to remedy, no recommendations January 2012
201003592 A Medical Practice, Fife NHS Board Clinical treatment / Diagnosis Some upheld, recommendations January 2012
201003723 Tayside NHS Board Clinical treatment / Diagnosis Upheld, recommendations January 2012
201004172 South Lanarkshire Council Complaints handling (including appeals procedures) Some upheld, recommendations January 2012
201004237 Grampian NHS Board Clinical treatment / Diagnosis Some upheld, recommendations January 2012
201004597 East Lothian Council Policy/administration Not upheld, action taken by body to remedy, no recommendations January 2012
201005258 Scottish Borders Council Unauthorised developments: calls for enforcement action/stop and discontinuation notices Not upheld, no recommendations January 2012