Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201301284 Greater Glasgow and Clyde NHS Board - Acute Services Division nurses / nursing care December 2013
201301289 Aberdeen City Council complaints handling Upheld, recommendations December 2013
201301469 A Council primary school Upheld, recommendations December 2013
201301493 Ayrshire and Arran NHS Board clinical treatment / diagnosis Not upheld, recommendations December 2013
201301600 A Medical Practice in the Tayside NHS Board area clinical treatment / diagnosis Not upheld, no recommendations December 2013
201301663 Greater Glasgow and Clyde NHS Board clinical treatment / diagnosis Not upheld, no recommendations December 2013
201301677 Scottish Prison Service disciplinary charges - orderly room proceedings Upheld, recommendations December 2013
201301723 Falkirk Council local housing allowance and council tax benefit Not upheld, no recommendations December 2013
201301739 Greater Glasgow and Clyde NHS Board clinical treatment / diagnosis Not upheld, no recommendations December 2013
201301768 Grampian Housing Association Ltd repairs and maintenance Not upheld, no recommendations December 2013