Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201202914 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | June 2013 |
| 201203053 | Scottish Borders Council | handling of application (complaints by applicants) | Not upheld, no recommendations | June 2013 |
| 201203096 | Tayside NHS Board | clinical treatment / diagnosis | No decision reached | June 2013 |
| 201203100 | Business Stream | incorrect billing | Some upheld, recommendations | June 2013 |
| 201203319 | Business Stream | meter reading | Some upheld, recommendations | June 2013 |
| 201203348 | Scottish Prison Service | staff treatment | Upheld, recommendations | June 2013 |
| 201203390 | East Lothian Council | policy/administration | Not upheld, no recommendations | June 2013 |
| 201203392 | Business Stream | charging method / calculation | June 2013 | |
| 201203653 | Highlands and Islands Enterprise | policy/administration | Not upheld, no recommendations | June 2013 |
| 201203679 | A Medical Practice in the Highland NHS Board area | communication, staff attitude, dignity, confidentiality | Not upheld, recommendations | June 2013 |