Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201201865 | Scottish Prison Service | supplies of books, newspapers, etc | Not upheld, no recommendations | March 2013 |
| 201201910 | Perth and Kinross Council | handling of application (complaints by applicants) | Not upheld, no recommendations | March 2013 |
| 201201916 | Business Stream | charging method / calculation | Some upheld, action taken by body to remedy, no recommendations | March 2013 |
| 201202019 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | March 2013 |
| 201202051 | Grampian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | March 2013 |
| 201202112 | Scottish Prison Service | behaviour related programmes (including access to) | Not upheld, no recommendations | March 2013 |
| 201202173 | Lanarkshire NHS Board | policy/administration | Some upheld, recommendations | March 2013 |
| 201202244 | Blackwood | complaints handling | Some upheld, recommendations | March 2013 |
| 201202252 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | March 2013 |
| 201202300 | Glasgow City Council | handling of application (complaints by opponents) | Some upheld, recommendations | March 2013 |