Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201202316 Business Stream charging method / calculation Some upheld, action taken by body to remedy, no recommendations March 2013
201202651 A Medical Practice in the Lothian NHS Board area clinical treatment / diagnosis Not upheld, no recommendations March 2013
201202797 The State Hospital Board for Scotland appliances, equipment and premises Not upheld, no recommendations March 2013
201202847 A Dentist in the Lanarkshire NHS Board area clinical treatment/diagnosis Upheld, recommendations March 2013
201202962 Office of the Accountant in Bankruptcy policy/administration Some upheld, recommendations March 2013
201202996 Fife NHS Board clinical treatment / diagnosis Not upheld, action taken by body to remedy, no recommendations March 2013
201203092 Business Stream incorrect billing Some upheld, recommendations March 2013
201203095 Scottish Ambulance Service failure to send ambulance/delay in sending ambulance Not upheld, action taken by body to remedy, no recommendations March 2013
201203132 Lanarkshire NHS Board clinical treatment / diagnosis Not upheld, action taken by body to remedy, no recommendations March 2013
201203152 Scottish Prison Service policy/administration Not upheld, no recommendations March 2013