Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201103889 Lothian NHS Board clinical treatment; diagnosis Upheld, recommendations February 2013
201103900 Highland NHS Board clinical treatment; diagnosis Upheld, recommendations February 2013
201104079 Greater Glasgow and Clyde NHS Board complaints handling Not upheld, no recommendations February 2013
201104142 Business Stream Ltd policy/administration Some upheld, recommendations February 2013
201104444 Greater Glasgow and Clyde NHS Board complaints handling Some upheld, recommendations February 2013
201104449 Lothian NHS Board clinical treatment; diagnosis Some upheld, recommendations February 2013
201104552 Greater Glasgow and Clyde NHS Board policy/administration Not upheld, no recommendations February 2013
201104671 West Lothian Council noise pollution Some upheld, recommendations February 2013
201104875 Scottish Prison Service behaviour related programmes (including access to) Not upheld, no recommendations February 2013
201105086 West Lothian Council handling of application (complaints by opponents) Not upheld, no recommendations February 2013