Office closure
We will be closed on Monday 16 September 2024 for the public holiday. You can still submit complaints through our online form, but we won't respond until we reopen on Tuesday 17 September.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
202208600 | Lothian NHS Board - Acute Division | Clinical treatment / diagnosis | Not upheld, no recommendations | December 2023 |
202209839 | Lothian NHS Board - Acute Division | Clinical treatment / diagnosis | Upheld, recommendations | December 2023 |
202004443 | North Lanarkshire Council | School Transport | Not upheld, no recommendations | November 2023 |
202008175 | Fife Council | Policy / administration | Not upheld, no recommendations | November 2023 |
202008323 | Lothian NHS Board - Acute Division | Communication / staff attitude / dignity / confidentiality | Some upheld, recommendations | November 2023 |
202101726 | Tayside NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | November 2023 |
202102710 | Lothian NHS Board - Acute Division | Clinical treatment / diagnosis | Upheld, recommendations | November 2023 |
202102766 | Tayside NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | November 2023 |
202103225 | Glasgow City Health and Social Care Partnership | Carer's assessments | Upheld, recommendations | November 2023 |
202103246 | Western Isles NHS Board | Policy / administration | Upheld, recommendations | November 2023 |