Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201300849 Greater Glasgow and Clyde NHS Board nurses / nursing care Not upheld, no recommendations September 2013
201300968 Scottish Prison Service education Not upheld, no recommendations September 2013
201104832 Scottish Water sewer flooding - internal Some upheld, recommendations August 2013
201200133 Ayrshire and Arran NHS Board clinical treatment / diagnosis Upheld, recommendations August 2013
201200574 A Medical Practice in the Lothian NHS Board area clinical treatment / diagnosis Not upheld, no recommendations August 2013
201200808 Police Investigations and Review Commissioner policy/administration Not upheld, recommendations August 2013
201200872 Business Stream charging method / calculation Upheld, recommendations August 2013
201200931 A Medical Practice in the Grampian NHS Board area clinical treatment / diagnosis Not upheld, no recommendations August 2013
201200974 Highland NHS Board clinical treatment / diagnosis Some upheld, no recommendations August 2013
201201085 Glasgow City Council claims for damage, injury, loss Upheld, recommendations August 2013