Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201202627 Forth Valley NHS Board policy/administration Upheld, recommendations August 2013
201202635 Greater Glasgow and Clyde NHS Board appointments/admissions (delay, cancellation, waiting lists) Not upheld, recommendations August 2013
201202654 Business Stream debt recovery / payment fees Some upheld, recommendations August 2013
201202855 Directorate for Planning and Environmental Appeals handling of application (complaints by opponent) Not upheld, no recommendations August 2013
201203030 Business Stream communication / consultation Upheld, recommendations August 2013
201203221 University of the West of Scotland academic appeal/exam results/degree classification Not upheld, no recommendations August 2013
201203259 Dumfries and Galloway NHS Board clinical treatment / diagnosis Some upheld, no recommendations August 2013
201203265 Scottish Prison Service earnings Not upheld, no recommendations August 2013
201203292 Lanarkshire NHS Board policy/administration Not upheld, no recommendations August 2013
201203388 Transport Scotland policy/administration Not upheld, no recommendations August 2013