Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
202008168 Edinburgh Health and Social Care Partnership Nurses / Nursing Care Not upheld, no recommendations March 2022
202105309 Glasgow City Council Primary School Some upheld, recommendations March 2022
201811013 Castle Water Ltd Incorrect billing Some upheld, recommendations February 2022
201900160 Dundee Health and Social Care Partnership Communication / staff attitude Some upheld, recommendations February 2022
201905460 Lanarkshire NHS Board Clinical treatment / diagnosis Some upheld, recommendations February 2022
201909959 Aberdeenshire Council Policy / administration Some upheld, recommendations February 2022
201909975 Greater Glasgow and Clyde NHS Board - Acute Services Division Clinical treatment / diagnosis Some upheld, recommendations February 2022
201910513 Borders NHS Board Clinical treatment / diagnosis Some upheld, recommendations February 2022
201910934 Lanarkshire NHS Board Admission / discharge / transfer procedures Upheld, recommendations February 2022
201911484 Tayside NHS Board Clinical treatment / diagnosis Not upheld, no recommendations February 2022