Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201808490 South Lanarkshire Council primary school Not upheld, no recommendations June 2020
201808498 Tayside NHS Board clinical treatment / diagnosis Upheld, recommendations June 2020
201808639 Clear Business Water incorrect billing Not upheld, no recommendations June 2020
201808647 University of the West of Scotland academic appeal / exam results / degree classification Not upheld, no recommendations June 2020
201808698 Midlothian Council council tax Not upheld, recommendations June 2020
201808763 Scottish Prison Service behaviour related programmes (including access to) Not duly made or withdrawn, no recommendations June 2020
201808795 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Some upheld, recommendations June 2020
201809025 Tayside NHS Board clinical treatment / diagnosis Upheld, recommendations June 2020
201809026 Fife NHS Board clinical treatment / diagnosis Some upheld, recommendations June 2020
201809137 North Lanarkshire Health and Social Care Partnership care in the community Some upheld, recommendations June 2020