Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201508723 | A Dentist in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, recommendations | September 2016 |
| 201508751 | A Medical Practice in the Forth Valley NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | September 2016 |
| 201508769 | Grampian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2016 |
| 201508817 | University of the West of Scotland | policy/administration | Some upheld, recommendations | September 2016 |
| 201508820 | Golden Jubilee National Hospital | appointments / admissions (delay / cancellation / waiting lists) | Some upheld, recommendations | September 2016 |
| 201508821 | A Dentist in the Lothian NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | September 2016 |
| 201508831 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | September 2016 |
| 201508856 | An Optician in the Grampian NHS Board area | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | September 2016 |
| 201508883 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | September 2016 |
| 201508885 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | September 2016 |