Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201508066 Scottish Social Services Council delay Upheld, recommendations August 2016
201508112 Tayside NHS Board clinical treatment / diagnosis Upheld, recommendations August 2016
201508150 University of Edinburgh academic appeal/exam results/degree classification Not upheld, no recommendations August 2016
201508164 East Dunbartonshire Council nursery and pre-school Upheld, recommendations August 2016
201508165 Highland NHS Board clinical treatment / diagnosis Some upheld, recommendations August 2016
201508208 Business Stream incorrect billing Some upheld, recommendations August 2016
201508239 Business Stream incorrect billing Not duly made or withdrawn, no recommendations August 2016
201508260 Highland NHS Board clinical treatment / diagnosis Upheld, recommendations August 2016
201508268 Edinburgh College communication staff attitude dignity and confidentiality Some upheld, no recommendations August 2016
201508320 Greater Glasgow and Clyde NHS Board clinical treatment / diagnosis Upheld, recommendations August 2016