Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201607207 | East Renfrewshire Council | repairs and maintenance | Not upheld, no recommendations | January 2018 |
| 201607591 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | January 2018 |
| 201608053 | Melville Housing Association Ltd | applications, allocations, transfers & exchanges | Not upheld, no recommendations | January 2018 |
| 201608106 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Some upheld, recommendations | January 2018 |
| 201608179 | Business Stream | charging method / calculation | Not upheld, recommendations | January 2018 |
| 201608264 | Irvine Housing Association Ltd | repairs and maintenance | Not upheld, no recommendations | January 2018 |
| 201608296 | The City of Edinburgh Council | repairs and maintenance | Upheld, recommendations | January 2018 |
| 201608467 | North Ayrshire Council | council tax | Some upheld, recommendations | January 2018 |
| 201608503 | Scottish Prison Service | progression | Not upheld, no recommendations | January 2018 |
| 201608630 | University of Strathclyde | policy/administration | Not upheld, no recommendations | January 2018 |