Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201602142 | New College Lanarkshire | anti-social behaviour | Not upheld, no recommendations | June 2017 |
201602776 | West Lothian Council | repairs and maintenance | Resolved, no recommendations | June 2017 |
201603071 | Forth Valley NHS Board | nurses / nursing care | Upheld, recommendations | June 2017 |
201603112 | Borders NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | June 2017 |
201603221 | Scottish Prison Service | accommodation (including cell amenities and location) | Not upheld, no recommendations | June 2017 |
201603926 | Dumfries and Galloway Council | complaints handling (incl social work complaints procedures) | Upheld, recommendations | June 2017 |
201603954 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, recommendations | June 2017 |
201604171 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | June 2017 |
201604354 | Glasgow Caledonian University | communication staff attitude dignity and confidentiality | Not upheld, no recommendations | June 2017 |
201604509 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | June 2017 |