Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201603169 A Medical Practice in the Greater Glasgow and Clyde NHS Board area clinical treatment / diagnosis Some upheld, recommendations January 2017
201603667 Scottish Prison Service complaints handling Upheld, recommendations January 2017
201603748 Highland NHS Board clinical treatment / diagnosis Not upheld, no recommendations January 2017
201603758 Scottish Prison Service complaints handling Upheld, recommendations January 2017
201604381 East Dunbartonshire Council handling of application (complaints by opponents) Some upheld, recommendations January 2017
201507564 Lanarkshire NHS Board clinical treatment / diagnosis Some upheld, recommendations December 2016
201507576 Renfrewshire Council policy/administration Some upheld, recommendations December 2016
201507697 Greater Glasgow and Clyde NHS Board – Acute Services Division clinical treatment / diagnosis Some upheld, recommendations December 2016
201507772 A Medical Practice in the Fife NHS Board area policy / administration Upheld, recommendations December 2016
201507875 University of St Andrews policy/administration Some upheld, recommendations December 2016