Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201407490 | Ayrshire College | communication staff attitude dignity and confidentiality | Some upheld, recommendations | May 2016 |
| 201407589 | University of Edinburgh | policy/administration | Some upheld, recommendations | May 2016 |
| 201407697 | Argyll Community Housing Association | repairs and maintenance | Upheld, recommendations | May 2016 |
| 201407749 | Greater Glasgow and Clyde NHS Board - Acute Services Division | communication / staff attitude / dignity / confidentiality | Some upheld, recommendations | May 2016 |
| 201407889 | A Medical Practice in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | May 2016 |
| 201407891 | Golden Jubilee National Hospital | clinical treatment / diagnosis | Some upheld, recommendations | May 2016 |
| 201500033 | Scottish Prison Service | policy/administration | Not duly made or withdrawn, no recommendations | May 2016 |
| 201500037 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | May 2016 |
| 201500190 | Tayside NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2016 |
| 201500246 | Lothian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2016 |