Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201500884 | A Dentist in the Lothian NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | May 2016 |
| 201500910 | Greater Glasgow and Clyde NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Upheld, recommendations | May 2016 |
| 201500915 | Greater Glasgow and Clyde NHS Board | communication / staff attitude / dignity / confidentiality | Upheld, recommendations | May 2016 |
| 201500935 | Forth Valley NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | May 2016 |
| 201500956 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | May 2016 |
| 201500986 | University of the West of Scotland | communication staff attitude dignity and confidentiality | Not upheld, no recommendations | May 2016 |
| 201500997 | The Highland Council | bus stops, shelters, signs, road furniture | Upheld, recommendations | May 2016 |
| 201501178 | Tayside NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | May 2016 |
| 201501196 | Glasgow Clyde College | special needs - assessment and provision | Some upheld, recommendations | May 2016 |
| 201501217 | Scottish Prison Service | earnings | Upheld, recommendations | May 2016 |