Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201506127 | Crown Office and Procurator Fiscal Service | complaints handling | Not upheld, no recommendations | May 2016 |
| 201506140 | A Dentist in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Some upheld, no recommendations | May 2016 |
| 201506141 | A Dentist in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | May 2016 |
| 201506142 | A Dentist in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | May 2016 |
| 201306042 | North Lanarkshire Council | complaints handling | Upheld, recommendations | March 2016 |
| 201401890 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | March 2016 |
| 201404357 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | March 2016 |
| 201404546 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | March 2016 |
| 201404550 | Scottish Qualifications Authority | complaints handling | Not upheld, no recommendations | March 2016 |
| 201404803 | Shetland Islands Council | handling of application (complaints by applicants) | Not upheld, no recommendations | March 2016 |