Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201503218 A Medical Practice in the Dumfries and Galloway NHS Board area clinical treatment / diagnosis Upheld, recommendations March 2016
201503311 Highland NHS Board clinical treatment / diagnosis Not upheld, no recommendations March 2016
201503435 South Lanarkshire Council parking Not upheld, no recommendations March 2016
201503727 Falkirk Council continuing care Upheld, recommendations March 2016
201503738 Scottish Prison Service progression Upheld, recommendations March 2016
201503747 Scottish Prison Service disciplinary charges - orderly room proceedings Upheld, recommendations March 2016
201503956 Lanarkshire NHS Board clinical treatment / diagnosis Not upheld, recommendations March 2016
201504188 A Medical Practice in the Lanarkshire NHS Board area clinical treatment / diagnosis Upheld, recommendations March 2016
201504252 Grampian NHS Board admission / discharge / transfer procedures Not upheld, no recommendations March 2016
201202732 East Lothian Council complaints handling (incl social work complaints procedures) Some upheld, recommendations February 2016