Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201707293 | Spire View Housing Association Ltd | repairs and maintenance | Not upheld, no recommendations | August 2018 |
| 201708134 | Glasgow City Council | public health & civic government acts - nuisances / problems in/around buildings | Upheld, recommendations | August 2018 |
| 201708346 | Scottish Prison Service | clothing | Not upheld, no recommendations | August 2018 |
| 201708387 | Clear Business Water | incorrect billing | Not upheld, no recommendations | August 2018 |
| 201708572 | Orkney NHS Board | admission / discharge / transfer procedures | Not upheld, no recommendations | August 2018 |
| 201709126 | A Medical Practice in the Tayside NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | August 2018 |
| 201602709 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2018 |
| 201603215 | Renfrewshire Council | advertisement of proposals: notification and hearing of objections | Some upheld, recommendations | July 2018 |
| 201603463 | Dumfries and Galloway Council | complaints handling (incl social work complaints procedures) | Some upheld, no recommendations | July 2018 |
| 201604158 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | July 2018 |