Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201810096 | Scottish Prison Service | accuracy of prisoner record | Upheld, recommendations | July 2020 |
| 201810121 | Aberdeenshire Council | primary school | Some upheld, recommendations | July 2020 |
| 201810154 | Tayside NHS Board | admission / discharge / transfer procedures | Some upheld, recommendations | July 2020 |
| 201810159 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2020 |
| 201810592 | Dumfries and Galloway NHS Board | continuing care | Not upheld, no recommendations | July 2020 |
| 201810727 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2020 |
| 201810977 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | July 2020 |
| 201811027 | Grampian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2020 |
| 201811064 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2020 |
| 201900074 | Scottish Borders Council | policy / administration | Not upheld, no recommendations | July 2020 |