Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201606874 Business Stream charging method / calculation Resolved, no recommendations July 2017
201607325 West Dunbartonshire Council unauthorised developments: enforcement action/stop and discontinuation notices Some upheld, recommendations July 2017
201607462 A Medical Practice in the Lothian NHS Board area clinical treatment / diagnosis Not upheld, recommendations July 2017
201507618 Lothian NHS Board clinical treatment / diagnosis Not upheld, recommendations June 2017
201507663 Highland NHS Board clinical treatment / diagnosis Some upheld, recommendations June 2017
201507720 Glasgow City Council unauthorised developments: enforcement action/stop and discontinuation notices Some upheld, recommendations June 2017
201507892 Lothian NHS Board clinical treatment / diagnosis Not upheld, recommendations June 2017
201507934 Lanarkshire NHS Board clinical treatment / diagnosis Upheld, recommendations June 2017
201507980 A Medical Practice in the Lothian NHS Board area communication / staff attitude / dignity / confidentiality Not upheld, recommendations June 2017
201508085 Lothian NHS Board clinical treatment / diagnosis Upheld, recommendations June 2017