Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201602119 University of St Andrews policy/administration Not upheld, no recommendations April 2017
201602152 Ayrshire and Arran NHS Board clinical treatment / diagnosis Upheld, recommendations April 2017
201602276 Aberdeenshire Council handling of application (complaints by opponents) Upheld, recommendations April 2017
201602294 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Not upheld, no recommendations April 2017
201602498 Dumfries and Galloway Council complaints handling (including appeals procedures) Upheld, no recommendations April 2017
201602572 Lanarkshire NHS Board clinical treatment / diagnosis Not upheld, no recommendations April 2017
201602660 University of Strathclyde academic appeal/exam results/degree classification Some upheld, recommendations April 2017
201603200 A Medical Practice in the Ayrshire and Arran NHS Board area clinical treatment / diagnosis Not upheld, no recommendations April 2017
201603264 The City of Edinburgh Council refuse collection & bins Upheld, recommendations April 2017
201603721 Ayrshire and Arran NHS Board clinical treatment / diagnosis Upheld, recommendations April 2017