Office closure
We will be closed on Monday 16 September 2024 for the public holiday. You can still submit complaints through our online form, but we won't respond until we reopen on Tuesday 17 September.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201100283 | West Lothian Council | policy/administration | Not upheld, no recommendations | October 2011 |
201100331 | Scottish Prison Service | progression | Not upheld, no recommendations | October 2011 |
201100398 | Scottish Qualifications Authority | policy/administration | Not upheld, no recommendations | October 2011 |
201100421 | The Moray Council | sales and leases of property including excambions | Not upheld, no recommendations | October 2011 |
201100488 | Falkirk Council | maintenance and repair of roads | Not upheld, no recommendations | October 2011 |
201100605 | South Lanarkshire Council | council tax (incl community charge) | Resolved, action taken by body to remedy | October 2011 |
201100723 | Renfrewshire Council | repairs and maintenance of housing stock (incl dampness and infestations) | Upheld, action taken by body to remedy, recommendations | October 2011 |
201100839 | Queen Margaret University | academic appeal; exam results; degree classification | Some upheld, action taken by body to remedy, no recommendations | October 2011 |
201100869 | The City of Edinburgh Council | complaints handling (including appeals procedures) | No decision reached | October 2011 |
201100995 | Social Care and Social Work Improvement Scotland (SCSWIS) | complaints handling | Not upheld, no recommendations | October 2011 |