Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201100365 South Lanarkshire Council repairs and maintenance of housing stock (incl dampness and infestations) Upheld, recommendations December 2011
201100446 A Medical Practice, Tayside NHS Board clinical treatment; diagnosis Not upheld, recommendations December 2011
201100459 The City of Edinburgh Council building standards Not upheld, no recommendations December 2011
201100466 A Dental Practice, Greater Glasgow and Clyde NHS Board clinical treatment; diagnosis Some upheld, no recommendations December 2011
201100468 A Medical Practice, Greater Glasgow and Clyde NHS Board clinical treatment; diagnosis Not upheld, no recommendations December 2011
201100473 A Medical Practice, Lothian NHS Board policy/administration Not upheld, no recommendations December 2011
201100663 Fife Council applications, allocations, transfers & exchanges Some upheld, no recommendations December 2011
201100708 Dunedin Canmore Housing Association complaints handling Upheld, action taken by body to remedy, no recommendations December 2011
201100767 Lanarkshire NHS Board policy/administration Some upheld, action taken by body to remedy, no recommendations December 2011
201100772 Greater Glasgow and Clyde NHS Board clinical treatment; diagnosis Some upheld, action taken by body to remedy, recommendations December 2011