Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201603982 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Not upheld, no recommendations October 2017
201604047 Grampian NHS Board clinical treatment / diagnosis Upheld, recommendations October 2017
201604122 Lanarkshire NHS Board clinical treatment / diagnosis Some upheld, recommendations October 2017
201604160 The City of Edinburgh Council local housing allowance and council tax benefit Some upheld, recommendations October 2017
201604207 Lanarkshire NHS Board clinical treatment / diagnosis Some upheld, recommendations October 2017
201604392 North Lanarkshire Council nursery and pre-school Not upheld, no recommendations October 2017
201604554 Lanarkshire NHS Board clinical treatment / diagnosis Upheld, recommendations October 2017
201604627 South Lanarkshire Council complaints handling (incl social work complaints procedures) Some upheld, recommendations October 2017
201604703 West Lothian Council sales and leases of property including excambions Not upheld, no recommendations October 2017
201605471 Dumfries and Galloway NHS Board clinical treatment / diagnosis Not upheld, no recommendations October 2017