Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201201202 Borders NHS Board clinical treatment / diagnosis Not upheld, recommendations November 2013
201202393 Lanarkshire NHS Board clinical treatment / diagnosis Some upheld, recommendations November 2013
201202598 Aberdeenshire Council zoning of local authorities, planning blight, flood prevention Not upheld, no recommendations November 2013
201202850 Business Stream leakage Not upheld, no recommendations November 2013
201203102 Dumfries and Galloway Council complaints handling Upheld, recommendations November 2013
201203110 North Lanarkshire Council repairs and maintenance Upheld, recommendations November 2013
201203180 Fife NHS Board clinical treatment / diagnosis Not upheld, no recommendations November 2013
201203255 An NHS Board policy/administration Some upheld, recommendations November 2013
201203289 Ayrshire and Arran NHS Board admission, discharge & transfer procedures Some upheld, recommendations November 2013
201203300 Business Stream charging method / calculation Not upheld, action taken by body to remedy, no recommendations November 2013