Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201103753 | Highland NHS Board | policy/administration | Some upheld, recommendations | May 2012 |
| 201103879 | Scottish Prison Service | downgrading | Not upheld, no recommendations | May 2012 |
| 201104038 | Scottish Prison Service | claim | Not upheld, no recommendations | May 2012 |
| 201104167 | Dundee City Council | repairs and maintenance of housing stock (incl dampness and infestations) | Not upheld, action taken by body to remedy, no recommendations | May 2012 |
| 201104358 | Business Stream Ltd | incorrect billing | Not upheld, no recommendations | May 2012 |
| 201104451 | Scottish Prison Service | transfer to another prison | Not upheld, no recommendations | May 2012 |
| 201104507 | Scottish Prison Service | complaints handling | Not upheld, no recommendations | May 2012 |
| 201001091 | Lothian NHS Board | clinical treatment; diagnosis | Some upheld, recommendations | April 2012 |
| 201003933 | Care Inspectorate | complaints handling | Not upheld, no recommendations | April 2012 |
| 201004906 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment; diagnosis | Not upheld, no recommendations | April 2012 |