Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201003881 | South Lanarkshire Council | secondary school | Some upheld, no recommendations | May 2012 |
| 201003961 | Scottish Borders Council | Handling of application (complaints by opponents) | Not upheld, no recommendations | May 2012 |
| 201004546 | Glasgow City Council | care in the community; complaints handling (incl social work complaints procedures) | Not upheld, no recommendations | May 2012 |
| 201004909 | Scottish Borders Council | planning, permission, enforcement | Some upheld, recommendations | May 2012 |
| 201005084 | The Highland Council | school transport | Not upheld, no recommendations | May 2012 |
| 201100246 | Fife Council | Complaints handling | Some upheld, recommendations | May 2012 |
| 201100281 | Glasgow City Council | Council Tax (incl Community Charge) | Not upheld, no recommendations | May 2012 |
| 201100609 | Aberdeenshire Council | sheltered housing issues/residential homes | Upheld, recommendations | May 2012 |
| 201100704 | Western Isles NHS Board | clinical treatment; diagnosis | Not upheld, no recommendations | May 2012 |
| 201100715 | Aberdeen City Council | planning committee | Not upheld, no recommendations | May 2012 |