Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201102183 Strathclyde Partnership for Transport Policy/administration Not upheld, no recommendations January 2012
201102206 Scottish Prison Service Orderly room hearing Not upheld, no recommendations January 2012
201102219 A Dental Practice, Tayside NHS Board Policy/administration Not upheld, no recommendations January 2012
201102318 Scottish Ambulance Service Communication, staff attitude, dignity, confidentiality Upheld, recommendations January 2012
201102356 A Medical Practice, Highland NHS Board Clinical treatment / Diagnosis Upheld, recommendations January 2012
201102482 North Ayrshire Council Handling of application (complaints by opponents) Not upheld, no recommendations January 2012
201000660 East Ayrshire Council complaints handling (including social work complaints procedures) Upheld, recommendations December 2011
201003830 Greater Glasgow and Clyde NHS Board communication, staff attitude, dignity, confidentiality Some upheld, recommendations December 2011
201003968 Lanarkshire NHS Board clinical treatment; diagnosis Not upheld, no recommendations December 2011
201003970 Aberdeenshire Council handling of application (complaints by opponents) Not upheld, no recommendations December 2011