Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201202531 The Golden Jubilee National Hospital clinical treatment / diagnosis Some upheld, recommendations November 2012
201002396 A Council policy/administration Upheld, recommendations October 2012
201002747 The Golden Jubilee National Hospital clinical treatment; diagnosis Not upheld, recommendations October 2012
201002995 University of Dundee academic appeal/exam results/degree classification Some upheld, recommendations October 2012
201004350 Fife Council policy/administration Not upheld, recommendations October 2012
201100873 Fife Council parking Not upheld, no recommendations October 2012
201100925 Aberdeenshire Council council tax (incl community charge) Some upheld, action taken by body to remedy, recommendations October 2012
201100997 The City of Edinburgh Council complaints handling (incl social work complaints procedures) Some upheld, recommendations October 2012
201101281 Greater Glasgow and Clyde NHS Board clinical treatment; diagnosis Some upheld, recommendations October 2012
201101370 Argyll Community Housing Association repairs and maintenance of housing stock (incl dampness and infestations) Some upheld, recommendations October 2012