Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201200034 Fife Council primary school Not upheld, no recommendations December 2012
201200120 Scottish Water complaints handling Not upheld, no recommendations December 2012
201200139 Stirling Council complaints handling Some upheld, action taken by body to remedy, recommendations December 2012
201200145 Borders NHS Board clinical treatment / diagnosis Not upheld, no recommendations December 2012
201200160 Forth Valley NHS Board clinical treatment / diagnosis Upheld, recommendations December 2012
201200240 A Medical Practice in the Ayrshire and Arran NHS Board area communication, staff attitude, dignity, confidentiality Upheld, recommendations December 2012
201200259 Highland NHS Board clinical treatment / diagnosis Some upheld, recommendations December 2012
201200268 A Dentist in the Ayrshire and Arran NHS Board area clinical treatment / diagnosis Upheld, recommendations December 2012
201200269 A Dentist in the Ayrshire and Arran NHS Board area clinical treatment / diagnosis Upheld, action taken by body to remedy, recommendations December 2012
201200308 Lothian NHS Board - Acute Division clinical treatment/diagnosis Not upheld, no recommendations December 2012