Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201303807 | A Medical Practice in the Lanarkshire NHS Board area | appointments / admissions (delay / cancellation / waiting lists) | Not upheld, no recommendations | August 2014 |
| 201303934 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | August 2014 |
| 201303972 | Scottish Prison Service | risk management | Upheld, recommendations | August 2014 |
| 201303975 | A Council | primary school | Not upheld, no recommendations | August 2014 |
| 201304024 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | August 2014 |
| 201304192 | The Highland Council | complaints handling | Upheld, recommendations | August 2014 |
| 201304264 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | August 2014 |
| 201304301 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | August 2014 |
| 201304404 | Tayside NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | August 2014 |
| 201304435 | The City of Edinburgh Council | council tax | Upheld, recommendations | August 2014 |