Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201102273 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Not upheld, recommendations August 2012
201102381 A Medical Practice in the Greater Glasgow and Clyde NHS Board area clinical treatment / diagnosis Upheld, recommendations August 2012
201102414 Forth Valley NHS Board clinical treatment / diagnosis Upheld, recommendations August 2012
201102615 Tayside NHS Board appointments/admissions (delay, cancellation, waiting lists) Some upheld, no recommendations August 2012
201102626 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Not upheld, no recommendations August 2012
201102803 A Medical Practice in the Lothian NHS Board area communication, staff attitude, dignity, confidentiality Not upheld, no recommendations August 2012
201102885 Lanarkshire NHS Board nurses / nursing care Some upheld, action taken by body to remedy, no recommendations August 2012
201102957 Scottish Water water pressure - low Upheld, action taken by body to remedy, no recommendations August 2012
201103091 A Medical Practice in the Tayside NHS Board area clinical treatment / diagnosis Not upheld, no recommendations August 2012
201103170 Perth and Kinross Council finance - housing benefit and council tax benefit Upheld, action taken by body to remedy, recommendations August 2012