| 201602805 |
Highland NHS Board |
appointments / admissions (delay / cancellation / waiting lists) |
Upheld, recommendations |
May 2017 |
| 201602871 |
The City of Edinburgh Council |
council tax |
Upheld, recommendations |
May 2017 |
| 201602880 |
Fife NHS Board |
clinical treatment / diagnosis |
Upheld, recommendations |
May 2017 |
| 201602917 |
Edinburgh Napier University |
communication staff attitude dignity and confidentiality |
Not upheld, no recommendations |
May 2017 |
| 201602995 |
Lothian NHS Board - Acute Division |
clinical treatment / diagnosis |
Upheld, recommendations |
May 2017 |
| 201603001 |
A Medical Practice in the Grampian NHS Board area |
clinical treatment / diagnosis |
Not upheld, no recommendations |
May 2017 |
| 201603017 |
Dumfries and Galloway NHS Board |
communication / staff attitude / dignity / confidentiality |
Some upheld, recommendations |
May 2017 |
| 201603051 |
Clackmannanshire Council |
complaints handling |
Not upheld, no recommendations |
May 2017 |
| 201603064 |
Edinburgh Napier University |
policy/administration |
Some upheld, recommendations |
May 2017 |
| 201603349 |
A Dentist in the Highland NHS Board area |
communication / staff attitude / dignity / confidentiality |
Some upheld, recommendations |
May 2017 |