Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201305828 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, recommendations | October 2014 |
| 201305957 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | October 2014 |
| 201305967 | Scottish Water | sewer flooding - external | Not upheld, no recommendations | October 2014 |
| 201305983 | University of Edinburgh | complaints handling | Some upheld, recommendations | October 2014 |
| 201306302 | Scottish Prison Service | complaints handling | Not upheld, recommendations | October 2014 |
| 201306310 | Western Isles NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | October 2014 |
| 201400854 | Scottish Prison Service | special security measures | Some upheld, no recommendations | October 2014 |
| 201400964 | University of Edinburgh | academic appeal/exam results/degree classification | Not upheld, no recommendations | October 2014 |
| 201401009 | Scottish Prison Service | downgrading | October 2014 | |
| 201401224 | Scottish Prison Service | progression | Upheld, action taken by body to remedy, no recommendations | October 2014 |