Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201701927 Greater Glasgow and Clyde NHS Board clinical treatment / diagnosis Not upheld, no recommendations April 2018
201701995 Tayside NHS Board clinical treatment / diagnosis Some upheld, no recommendations April 2018
201702040 Falkirk Council child services and family support Not upheld, no recommendations April 2018
201702471 West Lothian Council complaints handling (inc social work complaints procedures) Upheld, recommendations April 2018
201702527 West Lothian Council aids for the disabled (inc blue badges) / chronically sick & disabled acts 1970/72 Some upheld, recommendations April 2018
201702565 Lothian NHS Board - Acute Division clinical treatment / diagnosis Not upheld, no recommendations April 2018
201702727 South Lanarkshire Health and Social Care Partnership child services and family support Resolved, no recommendations April 2018
201702824 Western Isles NHS Board policy / administration Upheld, recommendations April 2018
201703103 Dumfries and Galloway Council child services and family support Upheld, recommendations April 2018
201703294 A Medical Practice in the Lanarkshire NHS Board area clinical treatment / diagnosis Not upheld, no recommendations April 2018